MenuMuze
The restaurant OS that remembers every guest.
Bookings, ordering, kitchen and bar, cashier, CRM and an AI host called M, all sharing one memory of each guest: allergies with their exceptions, diet and faith, favourites and the dates that matter. Guests say it once and the whole team knows.
- 1
- guest profile, every screen
- 3
- menu import paths: photo, PDF, text
- Demo
- fictional venue, real product
I spent years on restaurant floors as a waiter, mixologist, sommelier and then operations manager. The same facts get lost between stations every night: the guest's allergy and its one exception, the diet or faith rule, the anniversary they mentioned when they booked.
Restaurants run on five apps that don't talk: a booking app, a CRM nobody updates, POS add-ons per channel, paper tickets. At peak hours the person who knows is never the person serving.
Guest Memory
One profile per guest, keyed to their phone number. Allergies store the form and the exception ("no pepper sauce, ground pepper is fine"), plus diet and faith, taste, occasions and staff notes.
Ask M
An AI host that answers from the venue's own dishes, knows who is asking, skips dishes that clash with their memory, and always asks staff to confirm allergens.
Back of house
Kitchen and bar displays per station with the guest's allergy on the ticket, a cashier with split bills, and staff alerts for new orders, "call waiter" and "the bill".
Front of house
A host view with tonight's timeline per table, late flags and M-drafted messages that the host reviews and sends.
CRM & loyalty
Segments that build themselves from guest memory, consent-aware re-invites drafted by M, and loyalty tiers earned only from bills closed at the cashier.
Menu import
Snap a photo, upload a PDF or paste text. M extracts dishes, prices, ingredients with their form, allergens and diet tags, and flags what it guessed for review.
Every channel, one pipeline
Dine-in QR, takeaway, delivery and online ordering read the same menu. WhatsApp ordering, powered by Bijou, and phone orders land in the same pipeline.
Captured from the live product, October 2026.
- Status is Demo: Maison Obsidian and its guests are fictional, nothing is charged, and each demo sandbox resets after 48 hours.
- The agent API is live. Connecting a venue's phone number and WhatsApp line is done per venue in a pilot, as is live payment processing.
- There is no direct POS sync yet; it is scoped per venue.
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